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The Executive Vice Chairman, EVC, and Chief Executive Officer, CEO of the Nigerian Communications Commission, NCC, has revealed that the issue of data depletion is one of the most prevalent complaints received from telecom consumers.
He said most of the complaints come as a result of the consumer’s recent migration to 4G/LTE technology.
The EVC, represented by Muhammed Babajika, Director, Licensing & Authorisation, spoke at the 91st edition of the Telecom Consumer Parliament, TCP, held in Abuja on Thursday.
The EVC noted that issues about 5G technology, opportunities and challenges were prominent in the 90th Edition of the TCP which was held in Lagos on 23rd June 2022
He said the Commission, as a result of the 90th event, has increased its capacity to handle type approval of devices as a result of the introduction of 5G.
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Speaking on the issue of “Data Depletion: Discussions on Various Perspectives” which forms the theme of this year’s event, he noted that consumers have been experiencing depletion of their data either as a result of data usage or consumption, and are constantly informing the NCC of their experience.
He noted that the nation struggled with the effect of the COVID-19 lockdown, which necessitated an upsurge in the use of data-enabled devices for communication whether for school, work, or social interaction.
